Here are some questions/answers that we are frequently asked.
If you have additional questions that aren't covered here,
please feel free to give us a call at
1. What are the hospital hours?
Our hospital is open Mondays and Thursdays from 8:00 am to 6:30 pm, Tuesday and Wednesday from 8:00am to 5:30pm, and Friday from 8:00am to 5:00pm. We are closed on Saturdays and Sundays.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
We accept cash, check, Visa, Mastercard, Discover, or American Express, as well as CareCredit (convenient monthly payment plans). For more information and to see if you qualify, please visit www.carecredit.com.
4. Can I make payments?
Payment is required at the time of service. For more information regarding our financial policy, please click here.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is is done generally one week prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Whenever possible we place sutures under the skin where they dissolve over a short period of time and therefore do not require removal. For sutures placed externally they are removed in approximately 10 days.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. For females these advantages include decreasing the chances of breast tumors, cystic ovaries and uterine infections later in life. For males neutering prevents testicular cancer, decreases the incidence of prostate cancer later in life and reduces the desire to roam. Neutering cats reduces considerably spraying and marking territory with urine. Spaying and neutering decreases the surplus of unwanted puppies and kittens.
9. Does neutering cause a pet to become obese?
No. Obesity is the result of over feeding and lack of adequate exercise. Pets fed properly do not become obese. In rare occasions, obesity can be caused by hormone imbalance.
9. Do you board pets?
Yes, we do boarding, but only for our clients. We have boarding space for both dogs and cats. All pets must be up-to-date on required vaccinations. Please see our "Boarding" page (CLICK HERE) for further information and our Boarding Admission Form.
10. What are your kennels like?
Our kennels are all indoor. The dogs are exercised outdoors daily. We encourage you to bring your pet's food, any medications, and special blankets and toys that might make your pet's stay more comfortable.